jmdeals.store
Overview
Refund Policy
At jmdeals.store, we strive to ensure that our customers are satisfied with every purchase. If for any reason you’re not completely happy with your order, we offer the following refund policy:
1. Eligibility for Refunds
Returns:
If you’re not completely satisfied with your purchase, you can return your item(s) within 15 days of receipt for a full refund.
Damaged or Defective Items:
If you receive an item that is damaged, defective, or not as described, please contact us immediately within 7 days of receiving the item. We will arrange for a replacement or refund.
Non-Refundable Items:
Certain items, such as **personalized or perishable products**, may not be eligible for a refund.
2. Refund Process
Return Authorization:
To start a return, please contact our customer service team at [info@jmdeals.store](mailto:info@jmdeals.store)**. Include your order number, the item(s) you wish to return, and the reason for your return.
Return Shipping. Customers are responsible for return shipping costs unless the item is defective or we made an error in processing your order.
* **Refund Method**: Once your return is received and inspected, we will issue a refund to your original payment method within 7-10 business days.
3. Exchanges
* If you would like to exchange an item for a different size, color, or style, please follow the return process above and place a new order for the replacement item. Exchanges are subject to product availability.
4. Late or Missing Refunds
* If you haven’t received your refund after **10 business days**, please double-check with your payment provider or bank. If the issue persists, feel free to contact us at [info@jmdeals.store](mailto:info@jmdeals.store)
5. Contact Us
* For any questions regarding returns, refunds, or exchanges, please reach out to our customer service team at [info@jmdeals.store](mailto:info@jmdeals.store). We’re here to help!
